Nucleus is a program that allows businesses to access processes and methods that build a customer focused company. Rami Consulting Group helps implement the phrase that the "customer is always right" to an extent. If a business is to focus on that phrase, then the business will develop a positive feedback loop that will continuously improve a business based on a customers feedback. If a business were to focus on that phrase too much, then the business's operations will become inefficient and unstable. At Rami Consulting Group, we specialize in creating a balance formula to improve and develop a successful brand, strategy, and company.

The Nucleus program is intended of companies of all sizes, whether a business is expanding quickly or a business is looking to right the ship, 96% of growing companies learn to focus on the key aspects of customer feedback to grow and scale. 

Nucleus is a program that is designed to put the customer as the nucleus of the business as a cell. One of our featured companies, Glossier, is one of the fastest growing beauty brands with affordable yet quality products. Glossier focused on peer to peer communication and developing offers and blogs where women can interact and be their own brand, with the help of Glossier.

Developing customer focus in an organization requires a well-planned, concerted effort that may touch virtually every major aspect of the enterprise. Once we identify places for improvement, we will then be able to implement, if need be. When done well, the benefits can be immense:



• Customer satisfaction rises and drives up revenues.
• Productivity increases as structure, roles, processes, and systems are realigned to be more focused on customers
• Products and services improve as people are less encumbered by obstacles and build better solutions focused more on customers’ needs.
• People are happier and more engaged in their work, with more focus on creativity and service, and less on protecting themselves and dealing with internal conflict.
  

Our primary goal is to induce strategic growth with digital & traditional marketing implementation. We are capable of starting marketing campaigns from scratch with website development, advertising creative & persona development to furthering marketing performance to already established campaigns with organic methods as well as well as omnichannel paid advertising.

However, what separates us is that we bring decades of experience to the table with experience consultants that have years of experience in industries, while adding a modern component with our young creative team & partners. This means that when working with our clients we spend less time experimenting & more time solving challenges that produce measurable results. With the help of our very experienced consultants, we are able to help pivot strategy when the market shifts, and adjust without losing your edge.